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Who large families or groups of alpine enthusiast looking to discover the pulse of Hakuba.
What. A magnificent three-story chalet sleeping up to 10, Phoenix one offers a gymnasium, infra-red sauna and the latest in sophisticated furnishings and appliances - it is a haven of privacy and luxury complete with full entertainment systems, large screen TV's including streamed programming, wireless internet, washing machine and dryer, ski storage and drying room, boot dryer/rack, far-infra red sauna, TVs and sound system, eco-smart fireplace, underfloor heating, double Miele oven, built-in Nespresso machine, granite Japanese hot tub, football table. The chalet also comes with exclusive use of an 7-seat, 4WD vehicle.
Why. Get the best of both worlds - a sophisticated self catering chalet with access to Phoenix hotels facilities, restaurant and shuttles.
Bedding configuration: 3 x Queen beds & 2 x bunk beds, 4 x bathrooms/showers, 1 x onsen style bath & 5 x toilets.
Nearest lifts: Kokusai Ski Lift (1 min by car - 8-10 mins walk), and Gondola Station (2 min by car - 15-20 min walk).
Nearest shuttle: Phoenix Hotel - complimentary scheduled shuttle to Happo One & Goryu/Iimori or Front of Tokyuu Hotel (right next to Phoenix Hotel).
Complimentary pick up and drop off on arrival and departure at Happo Bus Terminal or Hakuba Train Station.
Complimentary timed shuttle services to and from the ski fields and supermarket daily. Shuttle departs from Phoenix Hotel.
Concierge services attending to all guest requirements including booking restaurants, ski hire, lessons, taxis, tours and local advice.
5% Discount at all HHG and Phoenix Restaurants (Sharaku, Marillen & Mimi's) with free pick up / drop off to these restaurants.
Free WiFi is available throughout.
Daily rubbish removal and towel replacement if necessary, fresh linen and change over every 4 days.
Complimentary selection of tea and coffee.
Complimentary use of a seven seat four-wheel drive vehicle. The vehicle is supplied with a full tank of fuel and must be returned with a full tank. Drivers must be 30 yrs or over and hold an International or Japanese drivers permit.
Breakfast can be enjoyed at the Pheonix Hotel - Continental buffet and cooked a la carte = Adults 3,000 yen / Children 2,000 yen.
Chalets have a strictly no smoking policy within the chalet premises. Guests caught smoking will be charged an additional cleaning fee of JPY 50,000, to be debited from the guests credit card prior to check out.
Infant (0-2 years) is not counted as room occupant.
Port-a-cot & high-chair available at JPY 3,000 per night upon request.
Extra Guest/Bed available at JPY 7,000 per night upon request.
Check-in: 4 pm
Check-out: 10 am
Late check out additional JPY 10,000 per hour or part thereof if available.
Reception closes at 10:00 PM. Check-ins after this time are subject to a self check-in procedure. Instructions will be sent once ETA is confirmed and room allocated.