The Vale Rusutsu

The Vale Rusutsu, crowned the world's best new ski hotel in 2021 and Japan’s best ski hotel in 2024, offers Rusutsu's most luxurious accommodation. It offers spacious rooms for groups of up to 10 people, seamless customer service, prime location ski-in / ski-out location and proximity to the iconic Kotobuki Onsen.

Designed with nature as its focus, the architecture of the hotel invites in the morning sunlight to the interiors, these bright spaces are also enhanced by the subtle hues of sunset allowing our guests to enjoy the beauty of nature from dawn until dusk. As an all-season resort, guests can enjoy the ultimate ski-in/ski-out experience in winter and the outstanding beauty of Hokkaido’s green season in summer.

A wide selection of in-resort activities are available within a convenient distance from The Vale Rusutsu including an onsen and spa, adventurous winter activities and an amusement park and golf course in summer.

• Front Desk and Concierge:

  • Summer: 01 Jul to 22 Nov 2025.
  • Winter: 23 Nov 2024 to 30 Apr 2025.

• Housekeeping:

  • Service Clean every 2nd day (includes light clean of rooms, replacement of towels and garbage removal).
  • Mid Clean every 4th day for stays over 5 nights (includes service clean plus change of linen and vacuum-cleaning of rooms).

• Nearest Ski Lifts: Rusutsu Resort.

  • Open from 14 Dec 2024 to 30 Mar 2025.
  • Ski-in ski-out access to West No. 1 Quad Lift.
  • *Schedule is subject to change. For real time updates and more information, please click HERE.
  • *The Niseko ski areas are also 30.0 km or a 30-minute drive away (open from 30 Nov 2024 to 31 Mar 2025 but subject to change); please see HERE for real-time status and updates).

• BigRuns Bus (Shuttle Service):

  • Operates four times daily from 25 Nov 2024 to 31 Mar 2025 between New Chitose Airport and Rusutsu Resort.
  • Further details HERE.

• Restaurants (Rusutsu Resort):

  • Breakfast options: Oktoberfest, Sekkatei, Edelweiss or Kanten.
  • Summer: Breakfast from 30 Apr to 19 Oct 2025.
  • Winter: Breakfast from 26 Nov 2024 to 31 Mar 2025.
  • Various lunch and dinner options HERE.

• Seed Bagel Café & Coffee Company: 23 Nov 2024 to 31 Mar 2025.

  • Breakfast boxes and complimentary coffee service are available in the morning.

• Seed Bagel Pizzeria: 15 Dec 2024 to 31 Mar 2025 (winter only).

  • Mobile pizza kitchen with takeaway and delivery options.

• BBQ Grill: 27 Apr to 30 Nov 2025 (summer only).

  • Available for Penthouse units only.

• Rusutsu Physio by Asia Physio: 09 Dec 2024 to 31 Mar 2025 (winter only).

• Kotobuki Onsen (Rusutsu Resort):

  • Summer: 29 Apr to 18 Oct 2025.
  • Winter: 24 Nov 2024 to 30 Mar 2025.

• Rusutsu Relaxation Room (Rusutsu Resort):

  • Summer: 29 Apr to 18 Oct 2025.
  • Winter: 23 Nov 2024 to 30 Mar 2025.
  • Further details HERE.

• Indoor Heated Pool (Rusutsu Resort):

  • Summer: 29 Apr to 18 Oct 2025.
  • Winter: 23 Nov 2024 to 30 Mar 2025.

• Pro-Peak Ski School (located at the Concierge Desk): 01 Dec 2024 to 31 Mar 2025.

• Ski Rentals and Retails (Rusutsu Resort): Open during winter only.

  • Rusutsu Resort Salomon & Atomic Rental Station and Premium Rental Station: 23 Nov 2024 to 30 Mar 2025.

• Parking: Free of charge for the first two vehicles.

  • Parking spaces will be allocated on a first come first serve basis.

• For complete winter and summer operation hours, please see HERE.

• Air Conditioning
• Cable TV
• Coffee Machine
• Concierge Service
• Elevator
• Fireplace
• Heating
• Laundry Facilities
• Nespresso Coffee Machine
• Non-Smoking Rooms
• Safety Deposit Boxes
• Ski Concierge Service
• Ski Storage
• Smart TV

Details

• Complimentary Concierge Service available for guests with our Concierge team, including arrangement of Airport Transfers and Ski Lessons.
• Complimentary Concierge Service with our Guest Experience Team including arrangement of Airport Transfers, Ski & Snowboarding Essentials (Lift Passes, Lessons, Gear Rental), and other Snow Activities.
• Upon check-in, there will be complimentary tea, coffee, sugar, body soap, hand soap, conditioning shampoo, dishwasher powder, washing powder, tissues and cleaning products.

Child Policy & Extra Bedding

• Extra person (6 years old and above) counts toward maximum occupancy allowed for each unit.
• A child 5 years old and below can stay for free in existing bedding. We strongly recommend for all infants to sleep in cots. We do not recommend for infants to share existing bedding with family or to exceed the maximum occupancy allowed. 
• Extra bedding for infant (5 years old and below) is a baby cot/futon at JPY 5,000 per child per 4-night block. High chair is free of charge (advance booking is required).
• Extra person (6 years old and above) fee of JPY 13,100 per person per night is applicable when occupants exceed the standard occupancy for the respective unit. An extra futon will be arranged in the living room and not in the bedrooms due to limited space.
• In the situation that an extra guest stays for only part of the nights booked, the extra person fee still applies for the total nights of the group stay.
• No extra persons allowed in the 1- and 2-Bed Suites. Maximum of 1 extra person allowed in the 1-Bed Residences, 1-Bed Premier Residences and 2-bed Premier Suites. Maximum of 2 extra persons allowed in all other units.

Bedding Preference

• Bedding may be flexible in the accommodation, but varies bedroom to bedroom.
• Bedding will be arranged in the standard bedding configuration (twin bedding) unless specified otherwise in writing to [email protected] at least 1 month prior to arrival date. 
• Where bedding configuration is not supplied within the required time-frame or is incorrect on check-in and needs to be changed, an amendment fee of JPY 5,000 per bedroom will be charged. 

Cleaning Service

• Service Clean every 2nd day (includes light clean of rooms, replacement of towels and garbage removal).
• Mid Clean every 4th day for stays over 5 nights (includes service clean plus change of linen and vacuum-cleaning of rooms).
• Please note that the accommodation is to be tidy and all cutlery, crockery, kitchenware must be washed upon check-out. A fee will be charged if additional cleaning is required.

Check-In & Check-Out

• Check-in: 3 PM.    - Copies of passports and credit card details for security deposit are required at check-in.
• Check-out: 10 AM.    - All luggage and personal belongings must be removed from rooms by the check-out time.
• No late check-out is permitted during Peak Season. There will be a late check-out fee of JPY 15,000 for a check-out not later than 12 PM and a full nightly charge for check-out after 12 PM unless otherwise agreed upon in writing.    - In case of an early departure before reception hours of 7 am, guests must check-out at reception the evening prior to their departure day. Room keys may be left on the kitchen bench and the front door of the unit closed.
• Early check-in/late check-out requests will be subject to availability on arrival/departure to the property. Luggage storage is available at the property.

Property Regulations

• Guests accept responsibility for damage to the property, the room (including common areas), fittings, furniture, keys and other properties caused during their occupation, including any consequential losses incurred.
• No smoking is allowed in the property (includes balcony areas). If anyone in the group has smoked in the accommodation they will be liable to pay a JPY 50,000 fine and additional costs incurred in compensating later guests who are affected by the smell of smoking or the owner of the property for bookings that need to be relocated to a different property. If guests smoke in the accommodation and continue to smoke after being requested to stop, the Management may evict the group or any individual from the accommodation without any refund.
• No pets are allowed at any accommodation, either inside, outside or remaining in vehicles parked at the accommodation.