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Rates are nett, inclusive of tax and services charge.
Who. Style mavens who happen to ski and want the chicest property in town.
What. Opening in December 2016, Haven Niseko is an exceptional luxury boutique chalet–hotel positioned spectacularly and located conveniently in Middle Hirafu. With studio suites, 2-bedroom and 4-bedroom apartments, as well as two exclusive 5-bedroom penthouses, this is 5-star alpine living at its best. We love the spacious living and dining rooms, which enjoy floor-to-ceiling panoramic views of Mt. Yotei and Grand Hirafu ski runs. Designed by starchitect Riccardo Tossani, the building itself is impressive to look at - recalling the inspiration of its backdrop of silver birch forest surroundings, creating architecture of expansive glassed-in rooms bookended by massive striated walls and solid, projecting volumes over protected, indented terraces, all while mirroring the crystalline alpine character of Niseko’s mountain geology and climate.
Why. Premium fixtures, WiFi Internet throughout, car parking, vehicle or private shuttle included, washer and dryer, in-house restaurant/ lounge/bar, as well as stunning mountain views.
The transfer from the New Chitose Airport to Hirafu - Niseko will take approximately 2.5 - 3 hours drive.
JR Train departs from the basement of New Chitose Airport and will take about 3 hours (depending on transfer times) to Kutchan station.
If you wish to rent a car and drive to Niseko, please note that driving in winter is not recommended for those who have no experience with driving in extreme winter conditions. Japan only recognises International Driving Permits which are based on the Geneva Convention of 1949.
Please email your request and your concierge can make arrangements for lift passes, ski lessons, Ski & Snowboard Rentals, guided tours & other winter/summer activities for the family & group.
The Double beds are convertible into Twin beds configuration. Kindly specify your bed configuration preference in the Special Request section when making a booking.
Complimentary WiFi and free local phone calls.
Front desk is open between 7 AM to 9 PM.
Free daily shuttle service to and from the Hirafu chairlifts between 8 AM to 10 AM.
Grocery packs can be pre-ordered with your Concierge at least 5 days prior to arrival. Standard Grocery Pack is JPY 9,600 while Breakfast Grocery Pack is JPY 6,000. Please enquire with Concierge for more details.
Baby cot 1-7 nights JPY 3,500 per cot; more than 8 nights JPY 5,000 per cot.
High chair is free, subject to availability upon request.
Children below 6 years old can stay for free on existing bedding but count towards maximum occupancy.
Only 1 extra person allowed per apartment with an inflatable mattress with a charge of JPY 4,000 per night.
No extra person in Studio Room and Studio Suite.
Housekeeping: a light service each day after check-in (not check-in/out days). Consists of basic kitchen tidy, rubbish collection, bathroom refresh, towel exchange as required, bed making.
Mid stay service: for stays of 6 nights and over (then approx. every 4-6 days of stay). Consists of fresh bedding change, wiping surfaces, vacuuming, general room tidy, kitchen tidy, rubbish collection, bath towel exchange as required.
Amenities replenished as required.
Applicable for Haven 301 Penthouse only.
Check-in Time: 3 PM
Check-out Time: 10 AM
All luggage and personal belongings must be removed from rooms by checkout time.
Early check in or late checkout may not be possible due to housekeeping restrictions and is on request basis only once in resort.
Charges of JPY 10,000 per hour may apply for late checkouts depending on circumstances.